Privacy Policy

Last updated: Sep 25, 2025

This Privacy Policy describes how Heritage Furniture Restoration (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or use https://citiopro.com/ (the “Site”).

1. Information We Collect

Contact data: name, email address, phone number, mailing address.
Project details: photos, measurements, preferences, and notes you provide.
Usage data: IP address, browser type, pages visited, and interactions (via cookies and similar technologies).

2. How We Use Information

Provide quotes, fulfill services, and communicate with you.
Improve the Site, our services, and customer support.
Comply with legal obligations and enforce our Terms of Use.

We share information with trusted vendors who perform services for us (e.g., shipping, upholstery partners), and as required by law. We do not sell your personal information.

4. Cookies & Similar Technologies

We use cookies to remember preferences and analyze traffic. You can control cookies in your browser settings. By continuing to use the Site, you consent to cookies as described here.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us to make a request.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Policy. The “Last updated” date reflects the latest version. Continued use of the Site signifies acceptance of any changes.

10. Contact

If you have questions about this Policy or our practices, contact us at privacy@citiopro.com or write to 123 Artisan Ave, Austin, TX 78702.